Question 1

What is the minimum order quantity (MOQ) for customised bags?

Accepted Answer

Our minimum order quantities vary depending on the bag type and customisation requirements. For most canvas and cotton bags, the MOQ is 100 units. Non-woven bags typically require 500 units minimum. Premium and specialised bags may have different minimums. We're happy to discuss your specific requirements and find solutions that work for your project.

Question 2

Do you offer printing on cotton and canvas bags?

Accepted Answer

Yes, we offer multiple printing methods for cotton and canvas bags including screen printing, heat transfer, and embroidery. Screen printing provides excellent durability and colour vibrancy for logos and designs. Embroidery creates a premium finish perfect for corporate branding. We'll recommend the most suitable printing technique based on your design, budget, and intended use.

Question 3

Are your bags eco-friendly?

Accepted Answer

We offer a comprehensive range of eco-friendly bag options including GOTS certified organic cotton, natural jute, and bags made from recycled materials. All our reusable bags help reduce single-use plastic waste. We can provide detailed information about the environmental credentials of specific products to help you make informed choices aligned with your sustainability goals.

Question 4

How long is the production lead time?

Accepted Answer

Standard production lead times range from 10-20 working days depending on bag type, customisation complexity, and order quantity. Simple screen-printed bags typically require 10-12 working days, whilst premium bags with embroidery may need 15-20 working days. UK delivery adds an additional 3-5 working days. We recommend planning ahead to accommodate these timelines, though rush services are available for urgent requirements.

Question 5

Can you deliver across the UK?

Accepted Answer

Yes, we deliver throughout the United Kingdom including England, Scotland, Wales, and Northern Ireland. Standard UK delivery takes 3-5 working days after production completion. We can arrange expedited shipping for time-sensitive orders. For large orders, we can coordinate split shipments to multiple locations if required.

Question 6

Do you offer bulk discounts?

Accepted Answer

Yes, we provide volume discounts for larger orders. Pricing becomes more competitive as quantities increase due to production efficiencies. We're happy to provide detailed quotations for your specific requirements. For organisations planning multiple orders throughout the year, we can discuss annual agreements that offer additional savings.

Question 7

What are the available printing methods?

Accepted Answer

We offer screen printing, heat transfer, digital printing, embroidery, flexographic printing, foil stamping, and debossing. Screen printing suits most applications with excellent durability and colour reproduction. Heat transfer enables detailed designs and photographs. Embroidery provides premium finishes. We'll recommend the optimal method based on your design, material choice, and budget.

Question 8

Do you provide samples before production?

Accepted Answer

Yes, we provide samples for approval before proceeding with full production runs. This ensures that materials, colours, printing quality, and overall appearance meet your expectations. We strongly recommend reviewing samples, particularly for large orders or first-time projects. Sample approval prevents costly errors and ensures complete satisfaction with the final product.

Question 9

Can you match specific Pantone colours for branding?

Accepted Answer

Yes, we can match Pantone colours for screen printing and other printing methods to ensure your branding appears exactly as intended. Providing Pantone references during the design phase enables accurate colour matching. We'll produce samples showing colour accuracy before full production. Please note that exact colour matching may vary slightly depending on material and printing method.

Question 10

What information do you need to provide a quotation?

Accepted Answer

To provide an accurate quotation, we need to know: bag type and material preference, approximate dimensions, printing method and number of colours, design complexity, required quantity, and desired delivery timeline. If you have design files, sharing those helps us assess requirements. Don't worry if you're uncertain about some details—we can guide you through the options and provide recommendations based on your objectives and budget.

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